NM
Nisa M
1 reviews | Active since Jul 2019
18 Jul 2019, 12:16
PSG Insure
Appalled at the incompetence of the staff at PSG, who were unable to assist with a claims history??? Due to BMW moving from Guardrisk to PSG. I believe it was the worst decision and therefore have decided to now change my insurance. Pathetic service from PSG
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Replies (2)0
Replies (2)
PSG Insure's replyOfficial
18 Jul 2019, 14:42Dear Nisa,
Thank you for informing us about the matter, this matter will be escalated to our complaints departments for further investigation. We will get back to you once this matter has been finilised. We apologise the inconvenience this may have course.
May you kindly provide us the name of the consultant you were dealing with and any other details that will assist us.
Regards,
PSG Insure
Thank you for informing us about the matter, this matter will be escalated to our complaints departments for further investigation. We will get back to you once this matter has been finilised. We apologise the inconvenience this may have course.
May you kindly provide us the name of the consultant you were dealing with and any other details that will assist us.
Regards,
PSG Insure
PSG Insure's reply18 Jul 2019, 14:42
Official
Dear Nisa,
Thank you for informing us about the matter, this matter will be escalated to our complaints departments for further investigation. We will get back to you once this matter has been finilised. We apologise the inconvenience this may have course.
May you kindly provide us the name of the consultant you were dealing with and any other details that will assist us.
Regards,
PSG Insure
Thank you for informing us about the matter, this matter will be escalated to our complaints departments for further investigation. We will get back to you once this matter has been finilised. We apologise the inconvenience this may have course.
May you kindly provide us the name of the consultant you were dealing with and any other details that will assist us.
Regards,
PSG Insure
PSG Insure's replyOfficial
18 Jul 2019, 20:09Dear Nisa,
Hi Nisa M. We apologise for the frustration you’ve experienced, but are pleased to note that our claims department has obtained your requested information from your previous administrator and has passed this on to you.
Regards,
PSG Insure
Hi Nisa M. We apologise for the frustration you’ve experienced, but are pleased to note that our claims department has obtained your requested information from your previous administrator and has passed this on to you.
Regards,
PSG Insure
PSG Insure's reply18 Jul 2019, 20:09
Official
Dear Nisa,
Hi Nisa M. We apologise for the frustration you’ve experienced, but are pleased to note that our claims department has obtained your requested information from your previous administrator and has passed this on to you.
Regards,
PSG Insure
Hi Nisa M. We apologise for the frustration you’ve experienced, but are pleased to note that our claims department has obtained your requested information from your previous administrator and has passed this on to you.
Regards,
PSG Insure