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Busisiwe M

1 reviews | Active since Nov 2023

06 Nov 2023, 10:36

PSG excellent service

I would like to thank Phumzile Hlogwane Claims consultant at PSG for the amazing and professional service you gave me. I was struggling to get a courtesy car with Avis with regard to an outstanding issue i had with them. I spoke to a lady by the name of Lianca from car hire department at PSG who told me that unfortunately there is nothing that can be done i will not get the car.

I then suggested to her that we use another car hire, but she told me it was impossible. I called Phumzile Hlogwane and gave her a brief background of the issue. she told me not to leave Avis and she kept giving me an update. I thank you for your prompt and professional service. I got the courtesy car and received fantastic customer service.

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Replies (1)
PSG Insure
PSG Insure's reply07 Nov 2023, 08:51
Official
Hi Busisiwe. Thank you for the positive feedback, and for taking the time to let us know. We have passed your comments on to Phumzile Hlongwane – they were sincerely appreciated. PSG Insure