BW
Bay W

1 reviews | Active since Oct 2023

25 Oct 2023, 12:08

PSG AND OLD MUTUAL

MR ELCATO IS HAVING A VERY BAD EXPERIENCE SINCE JANUARY 2023. HIS BUSINESS BURNT OUT AND HE SPENT R35000 ON LAWYERS AND PSG AND OLD MUTUAL ARE NOT DOING ANYTHING TO SORT HIM OUT. IT IS SAD.

0
Replies (6)
PSG Insure
PSG Insure's reply25 Oct 2023, 13:27
Official
Hi Bay Fall Wade. We apologise for the poor service you have received thus far. Please send us your policy number as we would like to launch an investigation of this matter. Regards, PSG Insure.
BW
Bay W's update25 Oct 2023, 14:58
Reviewer Update
POLICY: ***
CLAIM ***
DATE OF LOOS: 08/02/2023
PSG Insure
PSG Insure's reply25 Oct 2023, 15:11
Official
Thank you. Please expect a call from our Claims team who are working hard to resolve this matter for you. Regards, PSG Insure 
BW
Bay W's update01 Nov 2023, 11:43
Reviewer Update
Elcato is still waiting.
BW
Bay W's update01 Nov 2023, 11:49
Reviewer Update
Old Mutual refused to pay because the PSG inspector did not do the correct job when he was doing the inspection.
My was a wooden structure and he did not mention that. when the place burnt Old Mutual refused to pay.
Therefore it is PSG's fault. They must take responsibility and fix my place. I have never failed to pay them monthly.
BW
Bay W's update14 Nov 2023, 14:09
Reviewer Update
THIS IS VERY BAD FOR A CLIENT WHO COMP**** WITH ALL YOUR REQUESTS.
NO PHONE CALLS AS PROMISED, NO MOVE AT ALL.