ML
Mduduzi L

1 reviews | Active since Nov 2015

04 Nov 2019, 10:38

Poor PSG Customer Service

The psg insurance is only interested in providing no service to their clients. They do not communicate any changes or premium increase prior to implementation. I am definitely taking my business elsewhere, and strongly caution against choosing this bunch for any insurance.

0
Replies (2)
PSG Insure
PSG Insure's reply04 Nov 2019, 12:38
Official
Good afternoon Mduduzi,

We apologise for your poor experience. We have sent your complaint and details to our servicing team to make contact with you regarding your issues.

Regards,
PSG Insure
PSG Insure
PSG Insure's reply04 Nov 2019, 16:34
Official
Dear Mduduzi. 

We apologise for the poor service you’ve received. This falls short of the standards we set for ourselves, and will be reviewed by our client service team. We understand that a representative has been in contact to provide your policy information and documentation. 

Please feel free to contact us if you need any further information. 

Regards, 
PSG Insure.