NO service from psg broker

Item: PSG Insure
Rating: 1
Author: Peet B

Worst company to deal with the broker does not come back to me even if his own company send e mails to him. I am even strugeling just to cancel my policy spend most of the day an nobody at psg csn assist. Please stay away from these people as far as possible.

Helpful (0)

Replies (4)

PSG Insure's replyOfficial

01 Jun 2022, 08:16

Hi Peet.
Thank you for reaching out to us. Your complaint is important to us and we will launch an internal investigation. Please provide us with your policy details and the name of your adviser or broker. We are sorry for the poor service you have received. Regards, PSG Insure

PSG Insure's reply01 Jun 2022, 08:16

Official

Peet B's updateReviewer Update

01 Jun 2022, 10:22

The policy will be cancelled before end of the week if you wish to assist me to cancell the policy you can contact me on ***

Peet B's update01 Jun 2022, 10:22

Reviewer Update

The policy will be cancelled before end of the week if you wish to assist me to cancell the policy you can contact me on ***

PSG Insure's replyOfficial

01 Jun 2022, 10:48

Hi Peet.
Thank you. I escalated your query, a service representative will be in contact with you shortly.
Regards, PSG Insure

PSG Insure's reply01 Jun 2022, 10:48

Official

Hi Peet.
Thank you. I escalated your query, a service representative will be in contact with you shortly.
Regards, PSG Insure

PSG Insure's replyOfficial

08 Jun 2022, 08:50

Dear Peet B, We’re sorry to hear that your experience has been disappointing. We understand that our representatives have contacted you and will be investigating the matter further. Regards, PSG Insure

PSG Insure's reply08 Jun 2022, 08:50

Official