No response for 10 days
<p>I am trying to remove my Kia Soul from my policy and has asked for my updated policy so I can determine why the hell PSG increased my premium without notifying me.</p> <p> </p> <p>Up to date just nothing. I am always experiencing terrible service from PSG</p> <p> </p> <p>Just remove my Kia (back dated from 22 July as that is when I notified PSG to remove the vehicle)</p> <p> </p> <p>I also now saw my debit order went of for same amount</p> <p> </p> <p>Dont phone me as I am going to swear at the person, just do as above and refund my incorrect premium</p> <p> </p> <p>You only have the time left to resolve this for so long my patience will allow</p>
Good day,
We hereby acknowledge receipt of your posting above.
We are sorry to hear about this and the frustration this has caused you.
Please allow us the opportunity to investigate this and we will revert back soonest.
Thank you and kind regards
PSG Insure
Good day,
We hereby acknowledge receipt of your posting above.
We are sorry to hear about this and the frustration this has caused you.
Please allow us the opportunity to investigate this and we will revert back soonest.
Thank you and kind regards
PSG Insure
Dear Mr Ferreira,
We thank you for your email and for allowing us the opportunity to address your complaint.
We offer you our sincere apology for your unpleasant experience.
It was confirmed by your Broker that this matter was resolved to your satisfactory.
We hereby confirm that the matter is now finalised.
Kind Regards,
PSG Insure
Dear Mr Ferreira,
We thank you for your email and for allowing us the opportunity to address your complaint.
We offer you our sincere apology for your unpleasant experience.
It was confirmed by your Broker that this matter was resolved to your satisfactory.
We hereby confirm that the matter is now finalised.
Kind Regards,
PSG Insure