NO OUTCOME AFTER 3 WEEKS OF FIRE IN A HOUSE

<p>In the early hours of Friday the 12th of August 2016 there was an electrical fire at our DB board that burned our entire passage leaving us with no electricity, front door or access to the bedrooms. Within 3 days of me reporting the claim to PSG I had my Certificate from the Fire Department of CoJ handed in and all assessors reports and contractor quotes were in place. YET up to date I have had no joy with any outcome. I have had to go through a very traumatic experience and feels that i have no support from my Insurere. They are clutching at straws and I almost get the impression that they are trying everything to get out of this claim. Now they are even requesting voice recordings of when I reported the claim, i mean really!!!!! In the meantime I have had the expenses of having to arrange altermnative accommodation where these things could have been sorted out in a week. PSG keeps on saying that the decision lies with Hollard/Altrisk but everyone seems to be passing the buck. My entire portfolio with all my properties are with Hollard as well as my Life Insurance. This just really makes me wonder is this going to be the same fight if ever it comes to my Life Insurance having to pay out!!!</p>