AP
Anusha P

1 reviews | Active since Jun 2012

17 Sept 2020, 13:13

DNT USE PSG for insurance

Extremely unhappy with poor service. I am with PSG for over 14 yrs. They have a dont care attitude. They want you to do their job. They take 1 week to get a rental car and to approve your claim. If a part is too expensive they dnt have pay and ask the panel beater to repair it...i would rather deal with a cheaper insurance and get bad service than making for useless brokers

0
Replies (2)
PSG Insure
PSG Insure's reply17 Sept 2020, 16:37
Official
Good day, ****ha.

We apologise for the poor experience that you have had. The service we provide to our clients is of utmost importance to us.

We have raised your complaint internally and one of our representatives will get in contact with you with feedback within 2 business days.

Regards,
PSG Insure 
PSG Insure
PSG Insure's reply02 Oct 2020, 14:26
Official
Dear Ms Pillay  We believe the issue has now been resolved to your satisfaction. Apologies for any inconvenience that has been caused.  Kind regards,
PSG Insure