MM
Mishkah M

1 reviews | Active since Oct 2016

09 Mar 2023, 09:34

Disgusted 3rd party claim - hopeless insurance

Pathetic service received thus far.. On the 19th December 2022 i was involved in car accident, one of PSG clients drove full speed and being busy in her cell phone she bumped into me... Not only did i injure myself bad, my car is messed up... Ive been struggling to get my claim sorted since December... Now im struggling financially and traveling with a 5year old is tough as he keeps getting ill because of having to walk in **** weather conditions... Each time i called PSG they were not helpful and didn't bother getting my claim sortes, instead keep telling me if i wanted sortes out quicker i must claim through my insurance, first of all your client ****ed up, so she is liable for my damages, 2nd of all i need this sorted as now im struggling whereas i was not in the wrong, she was... I want this sorted before close of business today, or i will open a case against your client and PSG as a business since its okay for your clients to **** and and nothing gets done, but us as the victims need to suffer.

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Replies (6)
PSG Insure
PSG Insure's reply09 Mar 2023, 09:54
Official
Hi Mishkah. Thank you for reaching out to us. Your complaint is important to us and we have launched an internal investigation. We will revert to you within 2 business days. We are sorry for the poor service you have received. Regards, PSG Insure
MM
Mishkah M's update09 Mar 2023, 12:53
Reviewer Update
Hi there,
This is not good enough, you have had enough "business days" to get back to me... I need answers today
PSG Insure
PSG Insure's reply14 Mar 2023, 16:12
Official
Dear Mishkah, the matter is under investigation with the legal department. We are doing our utmost to ensure that this is resolved as soon as possible. We apologize for any inconvenience caused. Regards, PSG Insure. 
MM
Mishkah M's update23 Apr 2023, 12:44
Reviewer Update
So here I am again, with my matter still not resolved, its actually pathetic, I honestly gave PSG the benefit of the doubt and thought my matter would get resolved hence it did not, This just shows that PSG has no remorse but rather protect clients that causes accidents and have victims end up in hospital with serious life long injuries like myself, because of there stupid damn client I ended up with spinal and neck injuries, that will remain with me for the rest of my life. I also hurt my left leg which now i cannot even walk properly. all because of a stupid lady that was busy on her phone speeding and crashed into me. best of all this is, the traffic officer on scene has confession of her admitting she was speeding and being busy on her phone, she looked up to late and crashed into me. she walked away with no injury and a huge payout from her insurance which is in actual fact was paid out that same month ,DECEMBER 2022,
here i am waiting for almost 5 damn months just to get this matter resolved.

this to me just shows PSG clients can kill people in accidents and they will still protect their client. ITS ****ING DISGUSTING AND SHOWS PSG CLIENTS CAN COMMITT ANY CRIME, NOTHING WILL HAPPEN TO THEM
PSG Insure
PSG Insure's reply24 Apr 2023, 10:14
Official
Dear Mishkah, we apologize for the inconvenience caused by this matter. We are doing our utmost to investigate where this matter is and why it has not been resolved as yet and get back to you. Regards, PSG Insure.
MM
Mishkah M's update14 May 2023, 13:17
Reviewer Update
And I'm back again, with still no feedback or query being resolved,

THIS IS MY FINAL CHANCE I'M GIVING PSG TO GET THIS MATTER RESOLVED, IF I DON'T HAVE MY MONEY PAID PUT BY COB TOMORROW I WILL SUE NOT JUST YOUR CLIENT BUT PSG AS A BUSINESS.

THIS BULL**** HAS GONE ON FOR FAR TO LONG, AND I HAVE NO MORE ENERGY LEFT TO FIGHT THIS,

24TH APRIL I GOT A S**** RESPONSE SAYING THEY WILL GET BACK TO ME, ALMOST A MONTH LATER I'M STILL WAITING,

WHAT DISGUSTS ME IS THAT IF I DON'T MAKE CONTACT NO ONE DOES, SO I'M DONE GIVING CHANCES,

NEXT COMMUNICATION WILL BE FROM MY LAWYER , AND I WILL SEE NOT JUST PSG BUT YOUR CLIENT IN COURT,

YOU HAVE TIL COB TOMORROW 15TH MAY, NO LATER!!!!!!!!