GA
Glen A
1 reviews | Active since Feb 2016
06 May 2022, 16:02
Disappointed in PSG Insure
I am so disappointed in the service received from this company after all the years of excellent service. For the consultant to tell me that I will wait until a certain time of the month for him to sort my claim out just because I asked why they are not giving me proper feedback? I honestly did not expect this service from them.
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Replies (2)
PSG Insure's replyOfficial
06 May 2022, 16:16Hi Glen. We are sorry to hear about the poor experience you have received so far.
Please provide us your policy number/s and the details of your adviser or broker, if you have one.
Regards, PSG Insure
Please provide us your policy number/s and the details of your adviser or broker, if you have one.
Regards, PSG Insure
PSG Insure's reply06 May 2022, 16:16
Official
Hi Glen. We are sorry to hear about the poor experience you have received so far.
Please provide us your policy number/s and the details of your adviser or broker, if you have one.
Regards, PSG Insure
Please provide us your policy number/s and the details of your adviser or broker, if you have one.
Regards, PSG Insure
PSG Insure's replyOfficial
10 May 2022, 14:14Hi
We apologise for the inconvenience and delay caused with the finalisation of your claim, unfortunately, due to the being an unpaid premium, this affected the turnaround time with the finalisation of the claim. We are attending to this and feedback will be provided shortly regarding the process forward as well as finalising of your claim.
We apologise for the inconvenience and delay caused with the finalisation of your claim, unfortunately, due to the being an unpaid premium, this affected the turnaround time with the finalisation of the claim. We are attending to this and feedback will be provided shortly regarding the process forward as well as finalising of your claim.
PSG Insure's reply10 May 2022, 14:14
Official
Hi
We apologise for the inconvenience and delay caused with the finalisation of your claim, unfortunately, due to the being an unpaid premium, this affected the turnaround time with the finalisation of the claim. We are attending to this and feedback will be provided shortly regarding the process forward as well as finalising of your claim.
We apologise for the inconvenience and delay caused with the finalisation of your claim, unfortunately, due to the being an unpaid premium, this affected the turnaround time with the finalisation of the claim. We are attending to this and feedback will be provided shortly regarding the process forward as well as finalising of your claim.