DN
Desiree N

1 reviews | Active since Jun 2013

04 Mar 2016, 14:45

claim not paid since february

CL ***<br> I am so disgusted by the service i experienced from PSG. My car was parked at my house and THEIR client reversed into me. I have had to run around get quotes and all documents. I have been inconvienced and this was not even my fault. I dealt with rude person teresa blokdyk who treats me as if i am inconviencing her/ I remind YOU that your client knocked me. THIS IS NOT THE SERVICE I EXPECT . i then am advised once claim finally captured by the only competent person in that company Martie. Thank GOD ppl her work there. I call MARIA from Santam who tells me my claim will take 30 days to get paid. MY car will rust by then. <br> <br> I need this resolved ASAP . I have advised them that i travel and that IT is important to have my car BUT NO ONE SEEMS TO CARE> i am now inconvienenced due to their processes.<br> <br> I need help. CAN A COMPETENT MANAGER CALL ME AND FIX THIS ASAP

0
Replies (1)
PSG Insure
PSG Insure's reply07 Mar 2016, 08:27
Official
Hello desiree16,

We thank you for bringing this to our attention.

This matter was escalated to the relevant parties a one of the staff contacted you with regards to resolving this matter as soon as possible.

Should you require further assistance, please do not hesitate to contact us.

Regards
PSG INSURE