mD
marco D

1 reviews | Active since Jan 2015

10 Jan 2023, 23:52

Cheats

I just want to say I can't believe how I am treated as a 3rd party I was involved in a fender bender with one of there clients ( interior cabinets) from maitland number one I received a sms from psg insurance say I have to contact them to make payment arrangements for the damages on interior cabinets van and I contact them to say I was not the cause of the accident and I have the accident report say that the driver was wrong and there is a witness to state my innocents I email the lots of them no response and I call where there just ignore my calls afters 5 weeks I received a email with a claim number to get quotes when I get to a body shop where they need cash for a quotations when I call psg they say I have to pay for the quotations to proof my innocents and I told them I'm unemployed and they said and my understanding with that is when they choose a body shop they will get the money back from the quotations and not me and I when around it will cost me R1500 for 3 quotations when I was not the problem so they cheated lots of people in not repairing there property

Never received a apology or evening a call to make appointment to make arrangements nothing all they cate about is ro received your money that is the reason I hat Insurance

0
Replies (4)
PSG Insure
PSG Insure's reply11 Jan 2023, 08:36
Official
 Hi Marco, we are sorry to hear about the poor service you have received. We will use your claim reference number to launch an internal investigation. Regards, PSG Insure 
mD
marco D's update18 Jan 2023, 21:50
Reviewer Update
It's the 18 January 2023 still no reply or feed back up till today what a disgrace of a company I can't believe the bad service
PSG Insure
PSG Insure's reply19 Jan 2023, 13:31
Official
Dear Marco Davids, your matter is still under investigation with all the parties involved. We are doing our utmost to ensure that this will be resolved as soon as possible. We apologise for the delay and any inconvenience caused, Regards PSG Insure.
PSG Insure
PSG Insure's reply25 Jan 2023, 13:04
Official
Dear Marco Davids
We note that you have been contacted by the insurer. They have explained the criteria, your next steps and supp**** you with a reference number and contact person. We do acknowledge your frustration and apologise for any inconvenience caused during this process.
Regards, PSG Insure