NM
Nolutho M
1 reviews | Active since Sept 2022
02 Sept 2022, 09:00
Appealing Service from your consultant Section Mokobane
Am appalled by the service I am getting from PSG consultant Sectiom Mokobane, my claim for a cellphone is taking almost 2 months to resolve, I can't imagine what would happen if something would happen to my car. Its only been 3 months with PSG but I already want out, I rather go pay my monthly instalment of R1200 somewhere else where I will be getting a better service. Your consultant don't have respect for clients, they are rude and have no client service whatsoever. CL829673 should be the ref number, I will be awaiting your response.
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Replies (2)0
Replies (2)PSG Insure's replyOfficial
02 Sept 2022, 09:11Hi Nolutho.
Thank you for reaching out to us. Your complaint is important to us and we will launch an internal investigation.
We do apologise for the poor service you have received so far.
Regards, PSG Insure
Thank you for reaching out to us. Your complaint is important to us and we will launch an internal investigation.
We do apologise for the poor service you have received so far.
Regards, PSG Insure
PSG Insure's reply02 Sept 2022, 09:11
Official
Hi Nolutho.
Thank you for reaching out to us. Your complaint is important to us and we will launch an internal investigation.
We do apologise for the poor service you have received so far.
Regards, PSG Insure
Thank you for reaching out to us. Your complaint is important to us and we will launch an internal investigation.
We do apologise for the poor service you have received so far.
Regards, PSG Insure
PSG Insure's replyOfficial
05 Sept 2022, 15:47Good day Nolutho Mtintsilana. We have been informed that a service representative has been in contact with you regarding your claim and that it has been resolved. We once again apologise for any inconvenience caused. Regards, PSG Insure.
PSG Insure's reply05 Sept 2022, 15:47
Official
Good day Nolutho Mtintsilana. We have been informed that a service representative has been in contact with you regarding your claim and that it has been resolved. We once again apologise for any inconvenience caused. Regards, PSG Insure.
