JJ
Johann J

1 reviews | Active since Feb 2015

13 Aug 2026, 12:37

After the long weekend I took my wife to do her shopping on Tuesday and on our way home, the car’s clutch suddenly snapped/broke! I phone the PSG Welkom branch where Tanya answered cheerfully and after listening to my predicament, she assured me that she’

After the long weekend I took my wife to do her shopping on Tuesday and on our way home, the car’s clutch suddenly snapped/broke! I phone the PSG Welkom branch where Tanya answered cheerfully and after listening to my predicament, she assured me that she’ll report it to their PSG Assist office (CLC) who in turn will call me for more info and that she’ll follow up every 10 minutes. Rosie from the Assit office phoned me almost immediately and after having given her all the info she politely said that the she’ll send me, as well as the towing company the approval Reference number, which she did in quick time. The tow truck reached us within minutes after receiving the SMS approval, loaded the car and took it to the designated garage. Tanya also phoned me to make certain that I was helped. I’m so thankful that these ladies of PSG were so helpful to sort out my problem that I never worried about not being helped! Thank You PSG!

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Replies (1)
PSG Insure
PSG Insure's reply13 Aug 2026, 12:46
Official
Hi Johann. Thank you for the positive feedback, and for taking the time to let us know. We will ensure it is shared with Tanya and Rosie. Regards, PSG Insure