Protocol ISP

Paid my usual monthly instalment of R699.00 on Monday 31st May. WIFI went down on Thursday 3rd June. Contacted Dave who I've always dealt with in the past and didn't get a response. My husband contacted Cameron, Dave's son and Cameron gave some sort of excuse that it's because of loadshedding. He gave no time frame as to when we'd be up and running again. Friday, Saturday and Sunday I still didn't get a reponse from Dave. Monday morning he rep**** and said that I must contact Cameron who is away on a job but he, Dave, can't help me. Anyways been trying to contact Cameron since Monday and he doesn't answer his cell. We still don't have WIFI and it's Thursday 10th June. I've paid, NO SERVICE and there's no communication. I will never recommend them and I hope that when fibre is up and running in our area next month, when they lose all their customers that they grovel. They are lying, inconsistent ******* !!