Protocol ISP

Paid For Internet services still to date we don't have internet. Many of the Residents in Padfield Park Pinetown Durban are also having same issue. Also the line you pay for is not the line the give you. Anybody else having issues with this company contact me. I have gone to Pinetown SAPS to open case of ***** against the owners. We asked time and time again for them to refund the money they won't. They don't answer any if the messages neither the Father Dave Oliver and Son Cameron Oliver. They never available when we have internet issues or the network is down. It takes a week or more just to get access again. I feel ********** my Mrs and kids don't have access to the internet for school. Shocking services. Avoid company at all cost.