Based on recent customer reviews, PropInvest is described as an investment focused property business where named consultants carry the experience. Customers consistently praise agents such as Lauren Roode, Johnny, Pieter Piek, Kesley and bond originator Liezl De Bruyn for guidance, availability and rate negotiation. A recurring theme is smooth bond and purchase journeys, though a small group of buyers report unresolved deposit refunds on stalled developments.
Top Strengths:
- •Agent Professionalism & Service Quality: Agents are named repeatedly and described as exceptional, patient and willing to go the extra mile. First time investors highlight education over sales pressure, with Lauren, Johnny, Pieter, Kesley and Haylee singled out by name.
Replied to 100% of negative reviews
Reply time on negative reviews: 8h 22m
TrustIndex
9.1
Ranking
#5
in Real Estate
Reply Time
44h 49m
NPS Score
76
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 8h 22m
Nov '25 - Oct '26
Frequently Asked Questions About PropInvest
What do customers say about PropInvest?
Based on recent customer reviews, PropInvest is described as an investment focused property business where named consultants carry the experience. Customers consistently praise agents such as Lauren Roode, Johnny, Pieter Piek, Kesley and bond originator Liezl De Bruyn for guidance, availability and rate negotiation. A recurring theme is smooth bond and purchase journeys, though a small group of buyers report unresolved deposit refunds on stalled developments.
What is PropInvest's biggest strength?
PropInvest's biggest strength, according to Hellopeter's AI analysis, is Agent Professionalism & Service Quality. Agents are named repeatedly and described as exceptional, patient and willing to go the extra mile. First time investors highlight education over sales pressure, with Lauren, Johnny, Pieter, Kesley and Haylee singled out by name.
What are the most common complaints about PropInvest?
The most common complaint about PropInvest, based on Hellopeter's AI analysis of recent customer reviews, is Transaction Process & Efficiency. Most purchases and bond applications are called seamless, but off site development purchases create friction. Complaints reference lapsed sale agreements, contracts reissued for signature and construction that had not started nearly two years after purchase.
How does PropInvest compare to other Real Estate companies?
PropInvest scores 4.4 out of 5 on Hellopeter's AI analysis of service quality in Real Estate, compared to the Real Estate industry average of 2.9. Their strongest theme is Agent Quality (4.6); their weakest is Trust & Transparency (4.1). The top AI-rated Real Estate business on Hellopeter is Eazi Real Estate (4.5). How is the AI Score calculated? →
Is PropInvest trustworthy?
PropInvest has a TrustIndex of 9.1 out of 10 on Hellopeter, based on 105 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 8 hours 22 min. Hellopeter has tracked PropInvest across 223 total reviews. How is the TrustIndex calculated? →
Recent reviews (105)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2026
Extremely satisfied
I had an outstanding experience working with Hay-Lee and Liezl to reserve and finalise the *** of my new purchase. Personal attention to my specific needs, always available. Demonstrante quality communication
1 reviews | Active since Apr 2026
Extremely satisfied
I had an outstanding experience working with Hay-Lee and Liezl to reserve and finalise the *** of my new purchase. Personal attention to my specific needs, always available. Demonstrante quality communication
1 reviews | Active since Sept 2026
5 Star Service!
PropInvest delivered exactly what they promised. Pieter Piek was professional, easy to deal with and always kept me informed. The process was smooth and I am very happy with my purchase. Five stars.
1 reviews | Active since Sept 2026
Christian
Pieter Piek really made my propert journey effortless! Would recommend for first time investors.
1 reviews | Active since Sept 2026
Christian
Pieter Piek really made my propert journey effortless! Would recommend for first time investors.
1 reviews | Active since Apr 2013
Start of a property investment portfolio
@Johnny, thank you for giving me an opportunity to start a property investment portfolio. If it wasn't for your expertise and knowledge, I wouldn't have thought that this would have been possible. Kind regards, Caroline
1 reviews | Active since Apr 2013
Start of a property investment portfolio
@Johnny, thank you for giving me an opportunity to start a property investment portfolio. If it wasn't for your expertise and knowledge, I wouldn't have thought that this would have been possible. Kind regards, Caroline
1 reviews | Active since Sept 2026
Great experience
Thanks Pieter Piek for your generous help in finding my the best property at the best price. Thank you for the experience. We will talk again soon.
1 reviews | Active since Sept 2026
Great experience
Thanks Pieter Piek for your generous help in finding my the best property at the best price. Thank you for the experience. We will talk again soon.
1 reviews | Active since Jul 2026
Exceptional Service
Pieter Piek from Proplnvest assisted me and delivered an excellent customer care service with transparency and honesty. I am grateful to have engaged with energetic and willing Pieter. Happy investing with Proplnvest.
1 reviews | Active since Jul 2026
Exceptional Service
Pieter Piek from Proplnvest assisted me and delivered an excellent customer care service with transparency and honesty. I am grateful to have engaged with energetic and willing Pieter. Happy investing with Proplnvest.
1 reviews | Active since Aug 2022
Amazing professional service from Liezl De Bryn
Liezl De Bryn has been absolutely amazing helping me seamlessly with the investment property finance process. These were Dumafars very first transactions with Propinvest and it's been a succesful journey so far with Lie and Pieter Piek superbly navigating me through the process.
1 reviews | Active since Aug 2022
Amazing professional service from Liezl De Bryn
Liezl De Bryn has been absolutely amazing helping me seamlessly with the investment property finance process. These were Dumafars very first transactions with Propinvest and it's been a succesful journey so far with Lie and Pieter Piek superbly navigating me through the process.