PS
Pierre S
1 reviews | Active since Mar 2023
13 Mar 2023, 16:15
When I took my vehicle there I asked and was assured that they will be fitting a new door
When I took my vehicle there I asked and was assured that they will be fitting a new door. It took a while to get the vehicle back and the reason was that they were waiting for the new part (door) to arrive . After I received the vehicle back I assumed their service was as promised so I did not look closely. Since then on close examination I noticed that the door has been repaired with body filler and that they **** to me regarding a new part .
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Proline Express Sandhurst's replyOfficial
14 Mar 2023, 13:40Good afternoon Pierre
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Proline Express and they will be responding directly with you to find an immediate solution.
The Renew-IT Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Proline Express and they will be responding directly with you to find an immediate solution.
The Renew-IT Team, always@yourservice
Proline Express Sandhurst's reply14 Mar 2023, 13:40
Official
Good afternoon Pierre
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Proline Express and they will be responding directly with you to find an immediate solution.
The Renew-IT Team, always@yourservice
Thank you for taking the time to review us on this platform.
Firstly, our apologies for not living up to your repair expectations.
We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Proline Express and they will be responding directly with you to find an immediate solution.
The Renew-IT Team, always@yourservice