SZ
Sizakele Z

1 reviews | Active since Jan 2023

26 Aug 2024, 14:13

UNPROFESSIONAL SERVICE AND NO QUALITY CHECKS

<div>I took my car for pannelbeating after being referred by my insurance and the type of service i received was dissapointing , as they kept my car for close to 3 weeks . The claim was for repairing of a fender lining but as per their assessment they felt the need to fix and replace without my consent . I just felt taken for granted as a woman and client , i also had to return my car the next week as they had not properly aligned the top of the bumper. ++++&nbsp; who was assisting me is rude and would dismiss me or talk over me when i try to express my concerns.</div>

0
Replies (1)
Proline Express Sandhurst
Proline Express Sandhurst's reply02 Sept 2024, 14:32
Official
Good day Sizakele

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your repair and service expectations. 

We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.  We have addressed this issue with the management at Proline Express and they will be responding directly with you to find an immediate solution. 
 
The Renew-IT Team, always@yourservice