mS
manfred S

1 reviews | Active since Nov 2012

12 Sept 2023, 14:09

Terrible Workmanship poor service

Took 2 weeks to put in a new front grill and renew a bumper. The day after I got my car back the bumper on the left came loose. Took another 2 weeks to arrange a courtesy car so I can take my car back to hopefully get a professional job done. Had to send messages back and forth before they started updating me. Not impressed with service or shoddy workmanship

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Replies (1)
Proline Express Sandhurst
Proline Express Sandhurst's reply13 Sept 2023, 13:40
Official
Good day Manfred,

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your repair expectations. 

We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. We have addressed this issue with the management at Proline Express and they will be responding directly with you to find an immediate solution. 
 
The Renew-IT Team, always@yourservice