GB
Guillaume B
1 reviews | Active since Mar 2009
14 Jul 2019, 11:23
Just can't seem to fix a simple problem
I give up, they just can seem to sort something out without breaking something else. A previous repair my bumper did not line up, took it back to get it sorted, so they use glue to stick it together. But while fixing that the polished through the top clear coat on my bumper. Every time I have to take the car back and inconvenience myself. Maybe I should just realize that they can sort something out 100% Always see something else they messed up and hope you won't see it.
Helpful (0)
Replies (2)0
Replies (2)
Proline Express Sandhurst's replyOfficial
15 Jul 2019, 07:40 Good Day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. We have escalated the issue to the Service Manager for resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. We have escalated the issue to the Service Manager for resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Proline Express Sandhurst's reply15 Jul 2019, 07:40
Official
Good Day
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. We have escalated the issue to the Service Manager for resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
Thank you for your feedback.
We wish to apologize for the poor service that you have experienced. We have escalated the issue to the Service Manager for resolution.
Should you have any further queries, please contact our dedicated help desk on 0861 FOR YOU (367 968).
GB
Guillaume B's updateReviewer Update
19 Jul 2019, 09:34We want you to be happy, we will arrange that somebody pickup your car tomorrow. That was Monday. It is now Friday. What can I say, the service I expected from them!
GB
Guillaume B's update19 Jul 2019, 09:34
Reviewer Update
We want you to be happy, we will arrange that somebody pickup your car tomorrow. That was Monday. It is now Friday. What can I say, the service I expected from them!