M
Malcolm

1 reviews | Active since Sept 2022

02 Sept 2022, 14:57

Excellent Customer Service and Communication

I had an incredible experience with Proline Express Sandhurst, who were recommended through my insurer Naked Insurance. Not only did I get consistent updates via sms and email, but Sandra also personally called each time to let me know exactly what was happening and to keep me updated on timing. The entire process was seamless from my perspective, from the morning I dropped the car off up until I was able to collect. The best part was that the workmanship was excellent and my car is now as good as new following the repairs.

Thanks so everyone at Proline Express SANDHURST, especially Sandra!

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Replies (2)
Proline Express Sandhurst
Proline Express Sandhurst's reply02 Sept 2022, 16:01
Official
 Good day Peter P.

Thank you for taking the time to review us on this platform.
 We are sure that the Proline Express Team will be so pleased with this review. 

We are glad that the service received was to your satisfaction. We always strive for excellence in every aspect of the repair experience. 

Wishing you safe motoring.  The Renew-IT Team, always@yourservice 
Proline Express Sandhurst
Proline Express Sandhurst's reply02 Sept 2022, 16:03
Official
 Good day Malcolm M,

Thank you for taking the time to review us on this platform.
 We are sure that the Proline Express Team will be so pleased with this review. 

We are glad that the service received was to your satisfaction. We always strive for excellence in every aspect of the repair experience. 

Wishing you safe motoring.  The Renew-IT Team, always@yourservice