KG
Katy G
1 reviews | Active since Nov 2009
08 Feb 2020, 09:18
Bad service
Terrible service! We have now been waiting almost 4 weeks to get a vehicle repaired! We will never use Proline again
Helpful (0)
Replies (2)0
Replies (2)
Proline Express Sandhurst's replyOfficial
10 Feb 2020, 09:21Good day
Thank you for your feedback.
We wish to apologize for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Kind Regards
Thank you for your feedback.
We wish to apologize for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Kind Regards
Proline Express Sandhurst's reply10 Feb 2020, 09:21
Official
Good day
Thank you for your feedback.
We wish to apologize for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Kind Regards
Thank you for your feedback.
We wish to apologize for this poor service that you have experienced.
We have escalated this matter to the Service manager for a resolution.
Should you have any further queries, please contact our dedicated help desk on **** FOR YOU (*** ***).
Kind Regards
Proline Express Sandhurst's replyOfficial
19 Feb 2020, 15:08Good day, below is the timeline of repairs
The vehicle was booked in on 23/01/2020, authorization was however only received 27/01/2020, upon which we could then order spares. Spares were received and vehicle moved to Panelbeating on 30/01/2020.
Regards
The vehicle was booked in on 23/01/2020, authorization was however only received 27/01/2020, upon which we could then order spares. Spares were received and vehicle moved to Panelbeating on 30/01/2020.
Regards
Proline Express Sandhurst's reply19 Feb 2020, 15:08
Official
Good day, below is the timeline of repairs
The vehicle was booked in on 23/01/2020, authorization was however only received 27/01/2020, upon which we could then order spares. Spares were received and vehicle moved to Panelbeating on 30/01/2020.
Regards
The vehicle was booked in on 23/01/2020, authorization was however only received 27/01/2020, upon which we could then order spares. Spares were received and vehicle moved to Panelbeating on 30/01/2020.
Regards