AVOID THIS USELESS PLACE AT ALL COSTS!

I wish I could give a zero rating. AVOID THIS PLACE AT ALL COSTS! I was sent to Proline SANdhurst by my insurer and have received the worst service ever. It has been SIX months and my vehicle is still not repaired. They simply keep returning it to me with either more damage or just having blatantly ignore the issues THAT IT WENT IN FOR. From TRYING TO LIE AND COVER UP cracking my windscreen and telling me its MY RESPONSIBILITY because I "should honestly know there are risks involved when your car gets worked on" to being ignore for months on end. The service is shocking. They let me drive away with item missing, telling me the car is all good, when I call to ask why my lights dont work, they then suddenly remember that the items are on back order?!! Even the two Ops managers who are supposed to be helping and in charge are either totally *********** or disgustingly rude. No on will give me the number of a person in charge to take this further. I have been pushed from pillar to post, spent a fortune on phone calls literally BEGGING THESE ****** to fix what insurance has paid them to fix. I even laid a complaint at their "customer service" line and no one there even follows up. i have no alternative but to take this matter the legal route now. They dont care, they treat customers like dirt and they are dishonest. Avoid this place at all costs.