AM
Ashir M

1 reviews | Active since Aug 2025

24 Aug 2025, 19:08

AVOID AT ALL COSTS!!! Worst service and workmanship

Worst service and workmanship ever! Car went in for repairs and the collection date was continuously moved due to wrong parts, so called paint reaction and a number of excuses from Sandra, Kayla and management without timely resolution. Empty promises and apologies with no action. Quality control is an absolute joke based on the vehicle I received. They have excuses for everything Overspray, paint drips all over, scratches and dents on supposedly new parts, parts misaligned. It feels like the car is worse than when it went it. There are other reviews where they use the same excuses on people so please be careful because they will not deliver on time and give you the worst workmanship every received.

Still waiting for receipts and invoices of so called new parts provided.

DON'T USE PROLINE EVER!!!

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Replies (1)
Proline Express Sandhurst
Proline Express Sandhurst's reply25 Aug 2025, 12:59
Official
 Good day

Thank you for taking the time to review us on this platform. 

Firstly, our apologies for not living up to your repair and service expectations. 

We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.  We have addressed this issue with the management at Proline Express and they will be responding directly with you to find an immediate solution. 
 
The Renew-IT Team, always@yourservice