Progenix is deserving of more than 5 stars!

It's seldom in this day and age that my expectations are met, let alone exceeded!

That's been my experience with Progenix - https://progenix.co.za/.

I ordered two items, both were competitively priced. I placed the order late on Tuesday, 4th of April. I got an email from Jonathan explaining one item was on back-order and that my order would be dispatched once the item arrived. The "delay" was no problem for me.

A follow-up email on the 11th let me know the item had arrived and my order would be dispatched on the 12th. Thursday morning, the delivery arrived, as did an email from Progenix confirming that I'd received my parcel.

I really appreciated being informed of what was going on. I love it when companies use the "c" word. (It's "communication" for those whose minds slipped into the gutter)

When my parcel arrived on Thursday I was amazed at the quality and attention to detail of the packaging. Not only was the cardboard box sturdy, it was well padded and appropriately taped up - Progenix could teach some other companies a LOT about packing!

It's a little thing to keep people informed but what a huge difference communication makes. And to receive a parcel where thought and attention has been given to something as small as packaging is rare in this day and age.

What's all the more remarkable is that the total value of my order was only R822! A small order, but one that received the attention befitting an order with many more zeros!

Progenix gets my highest recommendation. Thank you for providing an exemplary service. Well done to the Progenix team.