Q
Quin

1 reviews | Active since Apr 2025

11 Apr 2025, 08:30

Great service from Progenix

Just please upgrade your courier services.

0
Replies (2)
Progenix
Progenix's reply11 Apr 2025, 08:48
Official
Hey there Quin, thank you for the 5-star review - it means a lot!

We will check on your delivery to see if anything went wrong, and I will reach out to you during the course of the day :)

In the meantime and in between time, have an awesome Friday :D

Stay awesome!
- Progenix
Progenix
Progenix's reply11 Apr 2025, 18:48
Official
Hey Quin, we've tried calling you several times today, and I've dropped you an email during the course of today.

I've checked on your delivery and see that it was dispatched from JHB on the afternoon of 2 April and delivered to you in CPT on the morning of 4 April, so I'm not sure what was wrong with the courier service. Regardless, I would love to know so we can see what can be improved.

Please reach out to us when you have a chance so we can find out what was wrong, and how can can continue to improve above and beyond 5-stars :)

Have an awesome weekend!