1 reviews | Active since Feb 2021
Exceptional online store with outstanding customer service
I had an outstanding experience with Progenix, particularly with Jonathan Horne, who provided exceptional service from start to finish. His in-depth knowledge and expert advice helped me make the best choices for my gaming setup, saving me from potential missteps.
Jonathan went above and beyond in assisting me with my CPU and cooling system selection, offering insightful recommendations that showcased his technical expertise. He was prompt in updating my order when I needed a change, ensuring a seamless and hassle-free experience.
The communication throughout was top-notch—every query was met with a quick, professional, and well-thought-out response. His patience, clarity, and willingness to help made the purchasing process truly effortless.
If you're looking for a reliable online store with outstanding customer service, Progenix is the place to go. I highly recommend them for their professionalism, expertise, and customer-centric approach. I will definitely be a returning customer!
It's always a pleasure to assist customers, whether they don't know what they want and we start from scratch, or they have an idea of what they want but we can make some recommendations to get them better value for money. Very often the changes result in a smaller sale, sometimes not, but at the end of the day the important part is that we have happy customers who feel they've received "that personal touch," and are happy with their purchase :)
I'm sure you'll love your new upgrades, and that they'll bring you many years of happy gaming (or whatever other form of relaxation or entertainment they may bring) :D
Stay awesome!
- Progenix
It's always a pleasure to assist customers, whether they don't know what they want and we start from scratch, or they have an idea of what they want but we can make some recommendations to get them better value for money. Very often the changes result in a smaller sale, sometimes not, but at the end of the day the important part is that we have happy customers who feel they've received "that personal touch," and are happy with their purchase :)
I'm sure you'll love your new upgrades, and that they'll bring you many years of happy gaming (or whatever other form of relaxation or entertainment they may bring) :D
Stay awesome!
- Progenix
