PA
Pete A
1 reviews | Active since Nov 2020
10 May 2024, 18:09
Customer service doesn't get better then that.
Ordered MX 6 Thermal paste, got Mx 4 by mistake (they look very similar), wrote an email to them and they responded within a few hours with a gift certificate, and organised overnight delivery of the MX 6, and told me I could keep the MX 4.. Customer service Customer service doesn't get better than that.
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Progenix's replyOfficial
10 May 2024, 18:21Hi Pete, thank you so much for the awesome review - it's really appreciated! It was unfortunate about the mix-up, but I'm glad we could get it resolved and leave you as a happy (and since, repeat) customer :D
Thanks again and stay awesome!
- Progenix
Thanks again and stay awesome!
- Progenix
Progenix's reply10 May 2024, 18:21
Official
Hi Pete, thank you so much for the awesome review - it's really appreciated! It was unfortunate about the mix-up, but I'm glad we could get it resolved and leave you as a happy (and since, repeat) customer :D
Thanks again and stay awesome!
- Progenix
Thanks again and stay awesome!
- Progenix