1 reviews | Active since Aug 2017
Absolutely epic customer service
I have had an absolutely incredible experience with Progenix. I reached out to a number of different suppliers last week looking for quotes, and most importantly, recommendations and suggestions for new laptops. It was quite an urgent purchase too, because my current laptop was giving in very quickly.
I received responses from several businesses, and was about to place an order with one of them - but raised a concern/query that wasn't addressed particularly thoroughly. So I approached Progenix - and the level of customer support - from Day 1 - has been absolutely exceptional. I am very far from a 'techie' and so I needed a lot of help understanding why a particular laptop was better than another one, how it would benefit me in the long run etc.
I am so incredibly greatful for the support and customer service I received from Jonathan during this whole process. Always honest, open and incredibly willing to answer whatever question I had. I could have purchased this same laptop from a number of different places - but chose Progenix, because of their exceptional customer service.
THANK YOU for an awesome experience. You guys are amazing!!
