JC
Jacques C

1 reviews | Active since Nov 2010

27 Nov 2015, 10:24

What a disgrace Pampers!

I sent my first complaint on 13:48 Mon 16 Feb, since then I have watched how people complain about the poor quality of pampers.But it goes deeper than that!We sent in samples of every batch we complained about.In the end it came to 4 and we have been promised a vouchers to replace the nappies since February, Ref ***4.I have requested this on more than one occasion and each time it's in the post.I have now given up hope on receiving such vouchers, I have given up on Pampers and tell all new moms and dads to buy Hugies.Yes, I know you don't really care because you have so many clients, but have a look at how your complaints are stacking up, I'm not the only one and at some stage not looking after your clients will start costing you money.I will be sending my complaints to your international office together with the HelloPeter link as you don't even get back to your clients anymore.One would expect good quality when buying Pampers Premium, but all we had was leaking, breaking bad quality nappies and a company that does not care even when there is clearly a batch problem or is it that your nappies are just that poor?

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