1 reviews | Active since Jan 2017
DON’T PURCHASE PAMPERS NAPPIES !
I had initally purchased Pampers Active Baby Nappies Jumbo Midi 76'S, Was having a problem with the bands they were just tearing on new nappies. I had posted on social media to explain the problem I am having, they had provided me with a voucher to compensate for the nappies. I had went with the same voucher and bought another set of nappies . but I am still having that problem , the straps are breaking . I have 7 nappies that were not usable ,can I put a broken nappy on my kid? I called in again and explained .
A lady by the name of Stephanie had called and says that’s is a manufacturing fault , (yes I am aware I don’t tear nappies for fun). I provided all the information required . she had then advised that the I must keep a side 10 nappies for collection, if they require it .
However I don’t get feedback for the investigation. Next I ask her what must I do now the store wnt take them back she answered me “I must see whats fit for my Kid” – should I just throw away the nappies, go out and buy a pack of pampers that a manufacturing Fault ? who is going to compensate me for the damaged nappies ? at R2 a nappy ???
I just feel that pampers did not understand what I was feeling . I feel like changing this brand
I am so disappointed in this .
At a loss Twice. That voucher given allowed me to buy another pack of damaged nappies :( .
I should have changed the brand AT THE INITIAL PROBLEM
Please note the nappies aren’t tight for my baby definitely under 10kg
