DONT CARE ATTITUTE FROM CLIENT CARE CONSULTANTS

I PURCHASED THE SPECIAL ON THE GIANT PACK AT LYNN HURST SUPER-SPAR IN HIGHLANDS NORTH.<br> I WENT BACK TO THE STORE TOOK DIAPERS AND COMPLAINED THAT MY SONS BOTTOM WAS GETTING BRUISED WITH THE GEL ON THE BACK OF THE NAPPY , WITH VERY LITTLE AND A DON'T CARE ATTITUDE FROM THE SPAR MANAGER HE TOLD ME HE WILL CALL PAMPERS THAT MONDAY AND WILL CALL ME BACK I AM STILL WAITING FOR THE MANAGERS CALL FROM SPAR. SO ON THAT FRIDAY I CALLED PAMPERS AND COMPLAINED I SPOKE TO A CONSULTANT WHO ADVISED ME SHE HAS TO CHECK HER QA DEPT SO SEE IF THERE WAS ANY PROBLEMS WITH MY BATCH NUMBER OF MY PACK. AFTER 2 WEEKS STILL NO RESPONSE I CALL THE COMPLAINS DEPT AGAIN , I GOT THE MOST ARROGANT PERSON WHO SHOULD NOT EVEN BE SPEAKING ON A TELEPHONE AS A COMPLAINT SPECIALIST SHE HAD NO TELEPHONE SKILLS AND KEPT TALKING OVER ME THE WHOLE TIME.<br> <br> I THINK THAT IT IS REALLY SAD THAT A COMPANY AS BIG AS PAMPERS JUST TAKE FOR GRANTED THAT THEY HAVE A HUGE CLIENT BASE AND IF THERE IS A PROBLEM AND IF SOME 1 COMPLAINS IT NOT WORTH ASSISTING THAT CUSTOMER. I WAS TOLD BY THE CONSULTANT THAT THEY HAVE SENT VOUCHERS WHICH I HAVE STILL NOT RECEIVED.<br> <br> IS THIS MAIL EVEN WORTH IT, AS YOU DON'T GET ANY FEEDBACK<br>