1 reviews | Active since Jan 2013
Disgusting Product and Shameful Customer Service
I reported some faulty diapers a year ago.... I went through Spar to report it and 2 months later, i got no response. I got tired of following up and just let it be<br> <br> I bought 10 boxes of Megaboxes of Size 4, 4.5 and 5 in September and come December 2015, I am experiencing the EXACT same thing,, if not worse. The diapers elastic loosens within 1/2 hour of him wearing it.... and within 1-2 hours, its bursts .... and gel crystals everywhere! I contacted Pampers late December to inform them of this (through Facebook), no word. I sent them an email through their P&G site.... and only heard back beginning of January. <br> <br> I was then asked again to explain myself ALL OVER AGAIN - which I did, and sent pics of the faulty products. They has asked for samples, which were meant to be collected on 9th January - and were only collected on 17th Jan AFTER i called & complained. I have been calling twice a week to find out progress & process. NOTHING. No feedback, nothing. I was promised Vouchers - NOTHING! So now what I am supposed to do with the 4 remaining boxes of faulty/damaged/badly produced diapers???? I am tired of calling P&G ....I need to them to take action ASAP!!!
