Waste of time

Hi Sue-Ann, thank you for taking the time to share your feedback. We're really sorry to hear that your experience didn’t meet your expectations. Our goal is to connect users with relevant service providers from their area, and we understand how frustrating it can be if the process isn’t as clear or helpful as you'd hoped. We genuinely appreciate your comments, and we’ll use them to help improve both our service and how we communicate what users can expect. If you’re open to it, we’d love the opportunity to learn more about your experience and see how we can make things right. Please feel free to reach out to our support team directly.