Based on recent customer reviews, Procompare is valued most by homeowners who need trusted contractors quickly, with praise for fast responses, follow up and vetted referral lists. Named staff such as Fezeka, Lara and Marie are singled out, and referred providers including Voltra Energy Solutions, Wamba The Plumbing and VP Van Greenen drew glowing feedback for professionalism, COC and compliance work. Frustration sits mainly on the service provider side, where subscribers report dead or ghosting leads, enquiries chasing free quotes, automatic monthly billing after cancellation, and difficulty reaching a live person.
Replied to 100% of negative reviews
Reply time on negative reviews: 141h 59m
TrustIndex
7.3
Ranking
#9
in Home Services
Reply Time
155h 20m
NPS Score
40
Recommended: Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 141h 59m
Nov '25 - Oct '26
Frequently Asked Questions About Procompare
What do customers say about Procompare?
Based on recent customer reviews, Procompare is valued most by homeowners who need trusted contractors quickly, with praise for fast responses, follow up and vetted referral lists. Named staff such as Fezeka, Lara and Marie are singled out, and referred providers including Voltra Energy Solutions, Wamba The Plumbing and VP Van Greenen drew glowing feedback for professionalism, COC and compliance work. Frustration sits mainly on the service provider side, where subscribers report dead or ghosting leads, enquiries chasing free quotes, automatic monthly billing after cancellation, and difficulty reaching a live person.
Is Procompare trustworthy?
Procompare has a TrustIndex of 7.3 out of 10 on Hellopeter, based on 20 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 141 hours 59 min. Hellopeter has tracked Procompare across 98 total reviews. How is the TrustIndex calculated? →
Recent reviews (20)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2021
Needed quotes for an Air conditioner and within minutes got responses
I needed an Air conditioner. I put my details and requirements and within minutes I received responses. Received quotes and negotiated and got a fair deal, and within a couple of days unit was supp**** and installed by NICRA. Very happy with their service and professionalism.
1 reviews | Active since Jul 2021
Needed quotes for an Air conditioner and within minutes got responses
I needed an Air conditioner. I put my details and requirements and within minutes I received responses. Received quotes and negotiated and got a fair deal, and within a couple of days unit was supp**** and installed by NICRA. Very happy with their service and professionalism.
1 reviews | Active since Oct 2016
Quick service
Highly recommended. They connected me with NMCS who delivered an excellent service
1 reviews | Active since Oct 2016
Quick service
Highly recommended. They connected me with NMCS who delivered an excellent service
1 reviews | Active since Sept 2026
Reliable
At first wasn't sure whether to trust the procompare because I wasn't referred to a particular company the was a list of different companies didn't know who to choose but luckily I found a legit people , the experts , everything was done just the way I wanted it and I payed a reasonable amount , thank you
1 reviews | Active since Sept 2026
Reliable
At first wasn't sure whether to trust the procompare because I wasn't referred to a particular company the was a list of different companies didn't know who to choose but luckily I found a legit people , the experts , everything was done just the way I wanted it and I payed a reasonable amount , thank you
1 reviews | Active since Jul 2013
Best contractor sourcing company in Cape Town.
Pro Compare, is a fantastic company to sourcing many contractors to assist in your search. I have used their services in the past, and recently. The results have always been very positive. I would recommend Pro Compare to anyone who's looking for quality rather than quantity. Awesome and highly recommended. Thank you Pro Compare.
1 reviews | Active since Jul 2013
Best contractor sourcing company in Cape Town.
Pro Compare, is a fantastic company to sourcing many contractors to assist in your search. I have used their services in the past, and recently. The results have always been very positive. I would recommend Pro Compare to anyone who's looking for quality rather than quantity. Awesome and highly recommended. Thank you Pro Compare.
1 reviews | Active since Jul 2015
Building alteration
Prompt and efficient in referring good reliable suppliers to me.
1 reviews | Active since Jul 2015
Building alteration
Prompt and efficient in referring good reliable suppliers to me.
1 reviews | Active since Aug 2026
10/10 service ProCompare and Voltra Energy Solutions
10/10 Service! Thank you ProCompare for all your assistance, we were able to get Voltra Energy Solutions as our service provider. I must say, they did an excellent job, from start to finish. The team was professional, communicated clearly, and provided great guidance throughout the installation. They also handled all the necessary paperwork and compliance requirements efficiently. I honestly cannot fault them - a smooth and hassle-free experience. Thanks for the recommendation once again. . Super satisfied 😊
1 reviews | Active since Aug 2026
10/10 service ProCompare and Voltra Energy Solutions
10/10 Service! Thank you ProCompare for all your assistance, we were able to get Voltra Energy Solutions as our service provider. I must say, they did an excellent job, from start to finish. The team was professional, communicated clearly, and provided great guidance throughout the installation. They also handled all the necessary paperwork and compliance requirements efficiently. I honestly cannot fault them - a smooth and hassle-free experience. Thanks for the recommendation once again. . Super satisfied 😊
1 reviews | Active since Jun 2021
Very bad service
Procompare is useless they give you dead leads for a whole month then when you cancel they invoice you for the next month then they expect you to just pay without receiving any work they make everything seem easy and promising think twice before using them as a matter of a fact they are the ones who should be paying my money back
1 reviews | Active since Jun 2021
Very bad service
Procompare is useless they give you dead leads for a whole month then when you cancel they invoice you for the next month then they expect you to just pay without receiving any work they make everything seem easy and promising think twice before using them as a matter of a fact they are the ones who should be paying my money back
1 reviews | Active since Jan 2020
Professional Tax Practitioners
I highly recommend VP Van Greenen and Company which I got through Procompare to my tax matters. I am a very happy customer after an extremely positive experience. I would not hesitate to give them 5 stars. Venesia is an absolute professional and the kind of person you want handling your tax matters. She explains everything clearly and in a professional manner, is very patient with questions, and responds to communication promptly. She is also clearly well-versed in her work and made the whole process easy for me. Thank you, Procompare and the VP Van Greenen team!
1 reviews | Active since Jan 2020
Professional Tax Practitioners
I highly recommend VP Van Greenen and Company which I got through Procompare to my tax matters. I am a very happy customer after an extremely positive experience. I would not hesitate to give them 5 stars. Venesia is an absolute professional and the kind of person you want handling your tax matters. She explains everything clearly and in a professional manner, is very patient with questions, and responds to communication promptly. She is also clearly well-versed in her work and made the whole process easy for me. Thank you, Procompare and the VP Van Greenen team!