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Nobuhle N
1 reviews | Active since Jan 2022
31 Jul 2023, 14:03
****mers recommended by Procompare
I used procompare to get a transportation company to move me from my house, I was quoted by Vuleto Maintenance Company and they asked for 40%deposit, I asked for a pro-forma invoice and didn't get one. The company never came on the day and said they had car problems and therefore had to cancel them since it was too late for the storage place. It seems procompare did not do a proper vetting process against this company and I will never use their services again. They get ****mers into their platform.
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Procompare's replyOfficial
14 Oct 2024, 14:24Thank you for sharing your feedback, and I'm truly sorry to hear about your experience. We strive to connect our clients with reputable service providers, and it’s disappointing to learn that we fell short in this instance. Your concerns about the vetting process are valid, and we take them seriously. We appreciate you bringing this to our attention, as it helps us improve our services. We do not have this company subscribed on our system and we will put all measures in place to prevent them from receiving any more requests from us. Thank you again for your feedback.
Best regards,
Procompare's reply14 Oct 2024, 14:24
Official
Thank you for sharing your feedback, and I'm truly sorry to hear about your experience. We strive to connect our clients with reputable service providers, and it’s disappointing to learn that we fell short in this instance. Your concerns about the vetting process are valid, and we take them seriously. We appreciate you bringing this to our attention, as it helps us improve our services. We do not have this company subscribed on our system and we will put all measures in place to prevent them from receiving any more requests from us. Thank you again for your feedback.
Best regards,