LC
Lesley-Ann Claassen
1 reviews | Active since Jun 2025
22 Jul 2025, 12:35
Bad service
This company is quick to take your money but when it comes to customer service they have nothing to say. We have tried canceling this and no one will contact you to advise the next steps. After deducting your money someone might call and tell you it's to late they can't give your money back. Be careful out there
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Procompare's replyOfficial
23 Jul 2025, 09:47We’re very sorry to hear about your experience and truly regret that you feel let down by our service. This is not the standard we aim to uphold. We take customer concerns seriously and are committed to resolving issues as quickly and fairly as possible.If there was any confusion or delay regarding your cancellation request, we sincerely apologize. We’d like to look into this further and make things right if possible. Please reach out to us directly to *** or email us to *** with your account details so we can review your situation and assist you promptly.Your feedback helps us improve, and we appreciate you bringing this to our attention.
Procompare's reply23 Jul 2025, 09:47
Official
We’re very sorry to hear about your experience and truly regret that you feel let down by our service. This is not the standard we aim to uphold. We take customer concerns seriously and are committed to resolving issues as quickly and fairly as possible.If there was any confusion or delay regarding your cancellation request, we sincerely apologize. We’d like to look into this further and make things right if possible. Please reach out to us directly to *** or email us to *** with your account details so we can review your situation and assist you promptly.Your feedback helps us improve, and we appreciate you bringing this to our attention.