Bad service

On Friday the 25th of January I took my phone to pro cell Kempton park for screen repairs, I was advised that the screen has 30 days warranty. Around the 20th I started experiencing issues with my screen I went back to the store and I was advised to bring the receipt as proof in order for them to fix it for me. I went back on the 25Th and advised that I cannot find the slip and used my bank card to pay I have my bank statement as proof of purchase and they can check their records. I was told that they don't have the screens at the moment they will place an order for me and it will be delivered on Tuesday the 29th of February. I went back on the 29th of February and was advised that the screen is not there still I should come back on Wednesday the 5th of March. Yesterday the 6th of March I called them and texted just to verify if I can come with no success. I went back yesterday the 6th of March I was shown a screen and advised that it has arrived but the technician was absent and I should leave the phone behind and it will be fixed the next day when he's back. Today the 7th of January I was called to find out when I can collect the phone and was advised that they don’t have the screen and someone will be sent to collect it. I asked what about the one I was shown yesterday and was advised it is incorrect and was a mistake. I then told them my frustrations on the matter and how unhappy I am with the drag and they told me I should not complain they are doing me a favor and dropped my call. They sent me a WhatsApp that I must wait for them to call me when the phone is done.

Worse experience I have ever received, I regret choosing your shop , the worst decision I have ever made.