Frustrated client

Item: Private Security Industry Regulatory Authority (PSIRA)
Rating: 1
Author: Sibusiso M

This is the most inconvenient, slow and unreliable digital system, I've ever encountered. I wonder who got paid to develop an App/ site with so many glitches, and no improvement...

I've been trying to help a friend book for her certificate collection for the past two days, but your system is too slow and frustrating psira Technical team is definitely getting paid for nothing.

Helpful (0)

Replies (1)

Private Security Industry Regulatory Authority (PSIRA)'s replyOfficial

13 Feb 2026, 08:57

Good day, apologies for the experience you had when using our system, thank you for the feedback, we will continuously work on improving the system for use convenience

Private Security Industry Regulatory Authority (PSIRA)'s reply13 Feb 2026, 08:57

Official

Good day, apologies for the experience you had when using our system, thank you for the feedback, we will continuously work on improving the system for use convenience