Training for management

So my fiancé and I went to Primi by canal walk my fiancés and I . Upon our arrival we stood by the door to be helped for 8 minutes . Till one one of the waitresses noticed us and she came help us to our sit. We waited another 10 minutes waiting for our drink order to be taken

So. Ow the confusing part of this all is that we were served by 5 different people , I wasn’t sure who our waiter was . Three couples came after us but the got their orders before ours . Why that happened I don’t know . But I must say the management in canal walk is poor . The store is busy the waiters were busy up and down and all you can they could was to laugh , talk loud and shout orders . That’s lack of management and communication skills training failed . Instead of assisting and showing your staff how it’s done is very disappointing how they stood there and did nothing . Than the female manager who had a serious I don’t care attitude needs a wake up call . Than the male manager going up and down not knowing what to do with his life can go stand by the door and welcome customers in , was extremely disappointed .Being served by 5 different people was really frustrating management needs to pull up their stock’s

To the kitchen staff their food was on point I enjoyed my food to the fullest thank you to the kitchen staff 10/10