Terrible Service

<p>Last night, my friends and I went to the Primi in Canal Walk - we got there at 6:15. <br /><br />First problem: my friend ordered a ****tail and we specified that it be the alcoholic version and not the virgin ****tail. When her ****tail came, it was the virgin ****tail. She said she didnt mind as it was still nice so she let it slide. We then waited forever for our food to arrive. Someone (Im assuming the manager) came to our table and said there was a problem in the kitchen with one of our orders ( a tuna tramezini) and that they were making it again and our food would be right out. Again, we all said it was fine. <br /><br />Once the food came, the tramezini order was wrong - my friend ordered a tuna one and received a ham one. She also said it was fine as we had already waited about 40min for our food and she was hungry. I ate half of my chicken burger and when I started to eat the other half I saw that the one side of the chicken breast was raw. By that time I had already eaten half of it as well as my chips and I wasnt in the mood to wait another 30min for another order so I also left it. <br /><br />We then wanted to order pudding and waited for 20min for the waiter to take our order, after which we waited for 45min for a creme brule and 2 apple tarts. We had to ask the manager where our order was before it was brought out. <br /><br />By the time we left it was 9:15. <br /><br />We go to the primi in willowbridge all the time and have never had such bad service. I dont know if its because some of the items on the menu were new or what the situation was but we were extremely disappointed with the service and just the overall experience. </p> <p> </p> <p> </p>