SILENCE IS NOT GOLDEN!

I recently wrote a review about my unhappy experience at PRIMI PIATTI at the Waterfront. The review was also sent directly to the restaurant.

As I should have expected, no one at PRIMI PIATTI responded.

I would like to mention to businesses like PRIMI PIATTI that "out of (their) sight is NOT out of (the consumers') mind".

Increasingly, the public are using social media like HELLOPETER to air their grievances or extol their praises.

Readers do take these reviews to heart and act accordingly. In the case of PRIMI PIATTI, potential clients would probably give the business a miss.

A general word of advice to businesses ... DON'T TAKE YOUR CUSTOMERS FOR GRANTED! YOU IGNORE THEIR COMPLAINTS AT YOUR PERIL!