******, dismissive cretin of a manager...see dates

After a poor/rotten/nausea-inducing experience at Primi Rosmead, and after numerous emails to the store manager and franchisors, I finally managed to elicit a pucilanimous email offering restitution.

I declined to return to the dive of a restaurant that was Primi Rosmead and asked to go to Cavendish, IF I wanted to accept their offer of restitution. Management acquiesced to my request.

After mustering the courage to return to Primi AND not being able to find a vacant seat at a restaurant, I returned to Primi Cavendish with guests.

Email in hand I asked to speak to the manager. After showing him the email from franchisor level....he became rude, dismissive and ******! For someone at management level, he was needlessly confrontational and totally lacked integrity, even after being allowed to read the email/instrution from his bosses.