1 reviews | Active since May 2017
Primi Waterfront - Bad service
After 4 months of not eating out due to the lockdown we decided to go out for supper on 02 August 2020 needless to say it was the worst experience ever at Primi Waterfront. I They should not be serving guests during this time. Upon arrival we were told the menu is limited which we can completely understand. Once seated we are given a full menu, items not available were not noted on the menu nor did waitor advise. We decided on three items and my husband went to place the order at the cashier due to limited staff. 2 of the 3 items were not available. We then had to relook at the menu and change our order. After an hour of waiting we decided to leave without eating as our food had not arrived. We must have asked the manager atleast 3 or 4 times about our order during the hour and his reply was always that its on its way. When we eventually decided to leave the manager was rude and obnoxious. He offered no apology and told us chicken takes long to cook. I didn't realize a piece of chicken takes an hour to cook. There were other tables that arrived 20min after us and seated next to us whose food arrived within 15min. Worst restaurant I have been too. Judging by other reviews this the norm of Primi Waterfront!
