1 reviews | Active since Oct 2026
*****ULANT LOAN ON MY BANK ACCOUNT - NO RESPONSE
Prime Loans has **********ly used my *** account to create a debit order for a ********** loan. The loan was not taken out by me and is being deducted as a debit order. I have phoned, emailed numerous times to their customer service, *****, support, no response in 6 weeks of emailing and phoning. I have escalated to the NFO and today the National credit regulator, reporting them, i have also open a ***** case at SAPS to investigate them. I want my money back and the debit order stopping..... can anyone help me????? SHOCKING CUSTOMER SERVICE.
Hi Tara,
We take your concerns seriously. We have checked the cellphone number and email address provided but could not locate an account or previous email correspondence.
Please send us a private message with your details or email *** so we can investigate further. For your privacy, please do not share personal or banking details publicly.
Kind regards,
Prime Loans Customer Support
Hi Tara,
We take your concerns seriously. We have checked the cellphone number and email address provided but could not locate an account or previous email correspondence.
Please send us a private message with your details or email *** so we can investigate further. For your privacy, please do not share personal or banking details publicly.
Kind regards,
Prime Loans Customer Support