SS
Sunshine S

1 reviews | Active since Nov 2011

11 Nov 2025, 13:54

Not to be trusted

Do not trust them, at all! Storytellers, They will take your money and not own up to accountability!

0
Replies (4)
PrimeLoans
PrimeLoans's reply11 Nov 2025, 14:21
Official
Hi Nikiwe,

I completely understand your concern and frustration, and I want to assure you that we take this matter seriously. One of our team members will be giving you a call shortly to update you on the progress of your refund and to ensure everything is resolved as quickly as possible.Thank you for your patience — we truly appreciate it, and we’re committed to sorting this out for you.
SS
Sunshine S's update11 Nov 2025, 14:43
Reviewer Update
Hello there, I was in a meeting and tried calling back but your line is busy.
PrimeLoans
PrimeLoans's reply11 Nov 2025, 14:44
Official
Hi Nikiwe,

We will be giving you a call now please check your mobile
SS
Sunshine S's update12 Nov 2025, 17:55
Reviewer Update
Title: Thank You to Prime Loans for Resolving My Refund

After a challenging process and several delays, I am pleased to share that Prime Loans has successfully resolved my issue and refunded the deducted amount. I truly appreciate the team reaching out, apologizing, and ensuring the payment was processed. A special thank you to Robin for the follow-up, professionalism, and kindness shown throughout the final stage of the process. While the journey was not easy, I’m grateful that the company took accountability and made things right. Thank you, Prime Loans, for resolving the matter and restoring trust. 🙏