VM
Vusimuzi M
1 reviews | Active since May 2025
28 Jan 2026, 11:07
Double debited
I took out a loan of R500 from prime loans and settled it before the debit order date, to my surprise My bank account was debited again, so I have written emails and tried to call them to request my refund, but I haven't got any help from them.
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Replies (2)
PrimeLoans's replyOfficial
28 Jan 2026, 11:35Dear Vusimuzi Kenneth Mahlaba, we attempted to contact you but was unsuccessful, a response was sent to your on email. Kindly return our call or email at your earliest convenience on *** or email ***. Thank you.
PrimeLoans's reply28 Jan 2026, 11:35
Official
Dear Vusimuzi Kenneth Mahlaba, we attempted to contact you but was unsuccessful, a response was sent to your on email. Kindly return our call or email at your earliest convenience on *** or email ***. Thank you.
VM
Vusimuzi M's updateReviewer Update
28 Jan 2026, 11:44Good day, I can confirm that I received an email from Donnay Van Zyl regarding my refund, she confirmed that my refund has been processed and will reflect on my account before the end of the day, Thank you for the Response Donnay. I retract the on star and I give you five stars.
VM
Vusimuzi M's update28 Jan 2026, 11:44
Reviewer Update
Good day, I can confirm that I received an email from Donnay Van Zyl regarding my refund, she confirmed that my refund has been processed and will reflect on my account before the end of the day, Thank you for the Response Donnay. I retract the on star and I give you five stars.