sD
sonja D

1 reviews | Active since Jun 2019

21 Apr 2026, 10:55

do not contact me

i will be unable to meet my commitment this month and have sent a mail to prime loans so that i can make an arrangment and they ignore me

0
Replies (6)
PrimeLoans
PrimeLoans's reply21 Apr 2026, 11:14
Official
Dear Sonja Delport , we attempted to contact you but were unsuccessful. Kindly return our call at your earliest convenience on ***. Thank you.

sD
sonja D's update21 Apr 2026, 13:07
Reviewer Update
have had no missed calls or e mails from Prime - what number do i contact you on *** one holds on fand never goes through
sD
sonja D's update22 Apr 2026, 12:07
Reviewer Update
so i have repeatedly tried to get hold of Prime Loans - phoned -e maile , sms , whatsapp you name it i have tried every way i can think of to sort this out it is impossible to get hold of anyone who can assist l the level of uninterest is staggering

sD
sonja D's update22 Apr 2026, 12:37
Reviewer Update
this will be my next step
loan company will not acknowledge mails to make arrangements for payment who can i escalate this toIf a loan company will not acknowledge your emails to make arrangements for payment, you can escalate the matter by following these steps:

sD
sonja D's update22 Apr 2026, 15:25
Reviewer Update
next step to file a complaint against a loan company, you can contact the Consumer Financial Protection Bureau (CFPB) or other relevant agencies, providing detailed information about your issue.
sD
sonja D's update24 Apr 2026, 10:43
Reviewer Update
so able to contact me to remind me that loan is due but unable to contact me to make another arrangement - that is fine i have lodged the complaint and have added reckless lending into the report

thank you