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sonja D
1 reviews | Active since Jun 2019
21 Apr 2026, 10:55
do not contact me
i will be unable to meet my commitment this month and have sent a mail to prime loans so that i can make an arrangment and they ignore me
Helpful (0)
Replies (6)0
Replies (6)PrimeLoans's replyOfficial
21 Apr 2026, 11:14Dear Sonja Delport , we attempted to contact you but were unsuccessful. Kindly return our call at your earliest convenience on ***. Thank you.
PrimeLoans's reply21 Apr 2026, 11:14
Official
Dear Sonja Delport , we attempted to contact you but were unsuccessful. Kindly return our call at your earliest convenience on ***. Thank you.
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sonja D's updateReviewer Update
21 Apr 2026, 13:07have had no missed calls or e mails from Prime - what number do i contact you on *** one holds on fand never goes through
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sonja D's update21 Apr 2026, 13:07
Reviewer Update
have had no missed calls or e mails from Prime - what number do i contact you on *** one holds on fand never goes through
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sonja D's updateReviewer Update
22 Apr 2026, 12:07so i have repeatedly tried to get hold of Prime Loans - phoned -e maile , sms , whatsapp you name it i have tried every way i can think of to sort this out it is impossible to get hold of anyone who can assist l the level of uninterest is staggering
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sonja D's update22 Apr 2026, 12:07
Reviewer Update
so i have repeatedly tried to get hold of Prime Loans - phoned -e maile , sms , whatsapp you name it i have tried every way i can think of to sort this out it is impossible to get hold of anyone who can assist l the level of uninterest is staggering
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sonja D's updateReviewer Update
22 Apr 2026, 12:37this will be my next step
loan company will not acknowledge mails to make arrangements for payment who can i escalate this toIf a loan company will not acknowledge your emails to make arrangements for payment, you can escalate the matter by following these steps:
loan company will not acknowledge mails to make arrangements for payment who can i escalate this toIf a loan company will not acknowledge your emails to make arrangements for payment, you can escalate the matter by following these steps:
- Document the refusal: Keep a record of the email and the date of the refusal.
- Send a written follow-up: Politely request an explanation for the refusal.
- Contact the lender: Reach out to the loan company directly to discuss the matter.
- File complaints: If the issue is not resolved, consider filing complaints with consumer protection organizations.
- Seek legal advice: Consult with a legal professional who specializes in consumer rights and debt collection.
- Use consumer protection laws: Leverage federal laws to defend your credit and rights as a borrower.
Remember, it's important to act quickly and maintain a calm demeanor when dealing with a refusal of payment. Ignoring the issue can lead to further complications, including late fees and credit damage
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sonja D's update22 Apr 2026, 12:37
Reviewer Update
this will be my next step
loan company will not acknowledge mails to make arrangements for payment who can i escalate this toIf a loan company will not acknowledge your emails to make arrangements for payment, you can escalate the matter by following these steps:
loan company will not acknowledge mails to make arrangements for payment who can i escalate this toIf a loan company will not acknowledge your emails to make arrangements for payment, you can escalate the matter by following these steps:
- Document the refusal: Keep a record of the email and the date of the refusal.
- Send a written follow-up: Politely request an explanation for the refusal.
- Contact the lender: Reach out to the loan company directly to discuss the matter.
- File complaints: If the issue is not resolved, consider filing complaints with consumer protection organizations.
- Seek legal advice: Consult with a legal professional who specializes in consumer rights and debt collection.
- Use consumer protection laws: Leverage federal laws to defend your credit and rights as a borrower.
Remember, it's important to act quickly and maintain a calm demeanor when dealing with a refusal of payment. Ignoring the issue can lead to further complications, including late fees and credit damage
sD
sonja D's updateReviewer Update
22 Apr 2026, 15:25next step to file a complaint against a loan company, you can contact the Consumer Financial Protection Bureau (CFPB) or other relevant agencies, providing detailed information about your issue.
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sonja D's update22 Apr 2026, 15:25
Reviewer Update
next step to file a complaint against a loan company, you can contact the Consumer Financial Protection Bureau (CFPB) or other relevant agencies, providing detailed information about your issue.
sD
sonja D's updateReviewer Update
24 Apr 2026, 10:43so able to contact me to remind me that loan is due but unable to contact me to make another arrangement - that is fine i have lodged the complaint and have added reckless lending into the report
thank you
thank you
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sonja D's update24 Apr 2026, 10:43
Reviewer Update
so able to contact me to remind me that loan is due but unable to contact me to make another arrangement - that is fine i have lodged the complaint and have added reckless lending into the report
thank you
thank you
