CM
Cleo M
1 reviews | Active since Jul 2022
02 Sept 2026, 08:14
Disappointed Client/ Declined after 5 months
Primeloans, after 5 months of being loyal customer. I've been paying on time and then suddenly Primeloans declined me. With reason some payments was not paid.I have proof of my payment on time every month.
Helpful (0)
Replies (6)0
Replies (6)
PrimeLoans's replyOfficial
02 Sept 2026, 17:12Hi Cleo,
We’re sorry to hear about your experience, especially after being a loyal Prime Loans customer.We understand your concern regarding the payments you made and the reason provided for the decline. Please send us a private message with your details our team can review the matter and assist you further.
Thank you for bringing this to our attention.
Best regards,
Prime Loans Customer Support
We’re sorry to hear about your experience, especially after being a loyal Prime Loans customer.We understand your concern regarding the payments you made and the reason provided for the decline. Please send us a private message with your details our team can review the matter and assist you further.
Thank you for bringing this to our attention.
Best regards,
Prime Loans Customer Support
Best regards,
PrimeLoans's reply02 Sept 2026, 17:12
Official
Hi Cleo,
We’re sorry to hear about your experience, especially after being a loyal Prime Loans customer.We understand your concern regarding the payments you made and the reason provided for the decline. Please send us a private message with your details our team can review the matter and assist you further.
Thank you for bringing this to our attention.
Best regards,
Prime Loans Customer Support
We’re sorry to hear about your experience, especially after being a loyal Prime Loans customer.We understand your concern regarding the payments you made and the reason provided for the decline. Please send us a private message with your details our team can review the matter and assist you further.
Thank you for bringing this to our attention.
Best regards,
Prime Loans Customer Support
Best regards,
CM
Cleo M's updateReviewer Update
05 Sept 2026, 07:11I tried connecting with your customer support and I don't understand why you ask me to reply privately. Do you know what a disappointment it it when you declined after 5 months, especially when I never missed a payment. It puts me in a very difficult financial disposition. The same goes for your sister companies; Creditwise and Lendplus. How can all three companies declined me after 5 months. Please review, explain and restore my faith in you.
CM
Cleo M's update05 Sept 2026, 07:11
Reviewer Update
I tried connecting with your customer support and I don't understand why you ask me to reply privately. Do you know what a disappointment it it when you declined after 5 months, especially when I never missed a payment. It puts me in a very difficult financial disposition. The same goes for your sister companies; Creditwise and Lendplus. How can all three companies declined me after 5 months. Please review, explain and restore my faith in you.
CM
Cleo M's updateReviewer Update
05 Sept 2026, 07:12My details: Cleo Marajh
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CM
Cleo M's update05 Sept 2026, 07:12
Reviewer Update
My details: Cleo Marajh
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PrimeLoans's replyOfficial
07 Sept 2026, 15:31Hi Cleo,
We understand how frustrating this situation must be, especially after being a customer with us for several months. We have sent you an email regarding your concern so that we can assist you further and provide the necessary clarity.Thank you for bringing this to our attention.
We hope to resolve your concerns and restore your confidence in Prime Loans.
Kind regards,
Prime Loans Customer Support
We understand how frustrating this situation must be, especially after being a customer with us for several months. We have sent you an email regarding your concern so that we can assist you further and provide the necessary clarity.Thank you for bringing this to our attention.
We hope to resolve your concerns and restore your confidence in Prime Loans.
Kind regards,
Prime Loans Customer Support
Best regards,
PrimeLoans's reply07 Sept 2026, 15:31
Official
Hi Cleo,
We understand how frustrating this situation must be, especially after being a customer with us for several months. We have sent you an email regarding your concern so that we can assist you further and provide the necessary clarity.Thank you for bringing this to our attention.
We hope to resolve your concerns and restore your confidence in Prime Loans.
Kind regards,
Prime Loans Customer Support
We understand how frustrating this situation must be, especially after being a customer with us for several months. We have sent you an email regarding your concern so that we can assist you further and provide the necessary clarity.Thank you for bringing this to our attention.
We hope to resolve your concerns and restore your confidence in Prime Loans.
Kind regards,
Prime Loans Customer Support
Best regards,
CM
Cleo M's updateReviewer Update
10 Sept 2026, 10:12Good Day Everyone
Please do not apply for loans Primeloans, LendPlus and creditwise.
They will give you loans for 6 months and then just cut you off. You complain on hellopeter and they pretend to help you, but these companies don't assist at all. So dont apply with them.
Please do not apply for loans Primeloans, LendPlus and creditwise.
They will give you loans for 6 months and then just cut you off. You complain on hellopeter and they pretend to help you, but these companies don't assist at all. So dont apply with them.
CM
Cleo M's update10 Sept 2026, 10:12
Reviewer Update
Good Day Everyone
Please do not apply for loans Primeloans, LendPlus and creditwise.
They will give you loans for 6 months and then just cut you off. You complain on hellopeter and they pretend to help you, but these companies don't assist at all. So dont apply with them.
Please do not apply for loans Primeloans, LendPlus and creditwise.
They will give you loans for 6 months and then just cut you off. You complain on hellopeter and they pretend to help you, but these companies don't assist at all. So dont apply with them.
PrimeLoans's replyOfficial
10 Sept 2026, 11:19Good day Cleo,
Thank you for sharing your feedback. We’re sorry to hear that you feel disappointed with your experience.
At Prime Loans, we understand that circumstances and lending needs can change, and we aim to treat every application fairly and responsibly based on our assessment criteria.We value your feedback and remain committed to improving our service and providing our clients with a positive experience.
Kind regards,
Prime Loans Team
Thank you for sharing your feedback. We’re sorry to hear that you feel disappointed with your experience.
At Prime Loans, we understand that circumstances and lending needs can change, and we aim to treat every application fairly and responsibly based on our assessment criteria.We value your feedback and remain committed to improving our service and providing our clients with a positive experience.
Kind regards,
Prime Loans Team
Best regards,
PrimeLoans's reply10 Sept 2026, 11:19
Official
Good day Cleo,
Thank you for sharing your feedback. We’re sorry to hear that you feel disappointed with your experience.
At Prime Loans, we understand that circumstances and lending needs can change, and we aim to treat every application fairly and responsibly based on our assessment criteria.We value your feedback and remain committed to improving our service and providing our clients with a positive experience.
Kind regards,
Prime Loans Team
Thank you for sharing your feedback. We’re sorry to hear that you feel disappointed with your experience.
At Prime Loans, we understand that circumstances and lending needs can change, and we aim to treat every application fairly and responsibly based on our assessment criteria.We value your feedback and remain committed to improving our service and providing our clients with a positive experience.
Kind regards,
Prime Loans Team
Best regards,